Signal Desk

A production-style issue management platform with workflow governance and AI-assisted triage.

Designed to mirror real-world issue management workflows.

Submit a New TicketEnter Admin Console

➜Demo environment with pre-seeded data. No sign-in required.

Core Capabilities

  • Governed ticket lifecycle with structured transitions
  • Clear ownership and workload visibility
  • Resolution time tracking and SLA awareness
  • Advanced filtering, sorting, and search
  • Complete activity audit history
  • AI-assisted summaries with admin review

Technical Architecture

  • Next.js App Router with REST route handlers
  • PostgreSQL + Prisma ORM
  • Server-driven pagination and filtering
  • URL-synced table state
  • TanStack Query & Table
  • Human-in-the-loop AI integration

Signal Desk was designed to model real-world issue management workflows. The system prioritizes clear state transitions, server-driven data management, and human-reviewed AI suggestions to reflect production-grade decision-making patterns.